Zurich Insurance: Global Insurance Claims Service Cases
The Challenge
Zurich Insurance Group is a leading global insurer with $70B+ revenue, serving customers in 200+ countries across general insurance, life insurance, and Farmers Management Services. They require cases for claims IT equipment, actuarial workstations, and disaster recovery gear transported to Zurich offices, customer sites, and disaster zones. Cases must: (1) meet SOC 2 + ISO 27001 + GDPR, (2) survive multi-modal global freight with chain-of-custody, (3) protect $60,000+ claims and actuarial equipment, (4) integrate with Zurich Global Operations (ZGO) chain-of-custody tracking, (5) be reusable 500+ cycles.
Our Solution
KeXinMaterials delivered insurance-grade secure cases with: (1) SOC 2 + ISO 27001 + GDPR + IP65 compliance, (2) PP copolymer with Zurich blue brand color, RFID chip, tamper-evident seals, (3) custom foam for Zurich claims laptops, actuarial workstations, disaster recovery tablets, (4) serialized RFID + ZGO chain-of-custody integration, (5) 500+ cycle reusability rating. Custom foam for Lenovo ThinkPad rugged claims laptops, Microsoft Surface, Fujitsu UH-X disaster tablets.
Results & Impact
1,400 cases deployed across 200+ countries. 22 months zero equipment loss. 100% SOC 2/ISO 27001 compliance. Zurich standardized KeXinMaterials as a qualified insurance service case vendor for global claims and disaster recovery operations.
“Zurich operates in 200+ countries with strict SOC 2 and ISO 27001 insurance security standards. KeXinMaterials cases have proven Zurich-blue color consistency and tamper-evident RFID chain-of-custody across our global claims network including disaster recovery. The 500+ cycle reusability is critical for our ESG objectives. They're our standard insurance case. — Zurich Group Operations Director”
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