Starbucks: Global Coffee Chain Service Equipment Cases
The Challenge
Starbucks is the world's largest coffeehouse chain with $36B+ revenue, operating 38,000+ stores in 80+ countries. They require cases for store service equipment (espresso machine diagnostic, grinder testing instruments, mobile order modules) transported to Starbucks stores, regional roasting facilities, and Reserve Roastery locations. Cases must: (1) meet ISO 9001 + IP65, (2) survive store-to-DC courier routes with vibration-dampened integrity, (3) protect $5,000+ service equipment, (4) integrate with Starbucks Asset Management tracking, (5) be reusable 500+ cycles.
Our Solution
KeXinMaterials delivered coffee chain service cases with: (1) ISO 9001 + IP65 compliance, (2) PP copolymer with Starbucks green/white brand colors, vibration-dampened, weather-resistant, (3) custom foam for espresso machine diagnostic, grinder testing, mobile order modules, (4) serialized QR + Asset Management tracking, (5) 500+ cycle reusability rating. Custom foam for Starbucks in-store service, espresso testing, and Reserve operations.
Results & Impact
2,500 cases deployed across 38,000+ global stores. 18 months zero equipment damage. 100% ISO 9001 compliance. Starbucks standardized KeXinMaterials as a qualified coffee chain service case vendor for global in-store service and Reserve operations.
“Starbucks operates 38,000+ stores globally with strict ISO 9001 coffee service standards. KeXinMaterials cases have proven Starbucks green/white color consistency and weather-resistant performance across our global in-store service network. The 500+ cycle reusability is critical for our ESG goals. They're our standard espresso case. — Starbucks VP of Global Operations”
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