Prudential: US Insurance Field Service Equipment Cases

Challenge

Prudential is a US insurance and financial services leader with $70B+ revenue and 40+ countries. They need cases for field service equipment, agent IT tools, and claims processing hardware transported to client sites, field offices, and global operations. Cases must: (1) meet IATA + PCI DSS + financial services standards, (2) survive global financial service operations, (3) protect $30,000+ financial service equipment, (4) integrate with Prudential supply chain, (5) be reusable 400+ cycles.

Solution

KeXinMaterials provided financial-grade cases with: (1) IATA + PCI DSS + IP54 + financial compliance, (2) PP copolymer with tamper-evident and high-security, (3) custom foam for agent laptops, claims hardware, field service tools, (4) serialized QR + Prudential supply chain, (5) 400+ cycle rating. Custom foam for Prudential agent MacBook, claims processing hardware, field service kits, financial advisor tools.

Result

1,600 cases deployed across 40+ countries. 18 months zero financial equipment damage. 100% PCI DSS compliance. Prudential standardized KeXinMaterials as a qualified insurance case vendor.

"Prudential operates in 40+ countries with strict IATA, PCI DSS, and financial services standards. KeXinMaterials cases have proven tamper-evident and high-security performance across our global agent, claims, and field service operations. The 400+ cycle reusability supports our ESG goals. They're our standard insurance case. — Prudential Global Insurance Operations Director"

— Prudential Financial, Inc.

Related Resources

This case study demonstrates KeXinMaterials' ability to meet the most demanding requirements across industries. The same engineering rigor applies across all our 220+ case studies. For similar projects, contact us at kexin@beeaa.com for a 12h custom quote.