Petco: US Pet Care Retail Service Equipment Cases
The Challenge
Petco is the second-largest pet care retailer in the US with $6B+ revenue, operating 1,500+ stores in the US and Mexico offering pet food, supplies, grooming, and veterinary services. They require cases for in-house service equipment (grooming tool diagnostic, vet testing instruments, POS modules) transported to Petco stores, regional support centers, and veterinary hubs. Cases must: (1) meet ISO 9001 + IP65, (2) survive store-to-DC courier routes with vibration-dampened integrity, (3) protect $3,000+ service equipment, (4) integrate with Petco Asset Management tracking, (5) be reusable 500+ cycles.
Our Solution
KeXinMaterials delivered pet care service cases with: (1) ISO 9001 + IP65 compliance, (2) PP copolymer with Petco blue/white brand colors, vibration-dampened, weather-resistant, (3) custom foam for grooming tool diagnostic, vet testing, POS modules, (4) serialized QR + Asset Management tracking, (5) 500+ cycle reusability rating. Custom foam for Petco in-store service, vet testing, and grooming operations.
Results & Impact
1,200 cases deployed across 1,500+ US + Mexico stores. 18 months zero equipment damage. 100% ISO 9001 compliance. Petco standardized KeXinMaterials as a qualified pet care service case vendor for global in-store service and veterinary operations.
“Petco operates 1,500+ pet care stores with strict ISO 9001 pet service standards. KeXinMaterials cases have proven Petco blue/white color consistency and weather-resistant performance across our in-store service network. The 500+ cycle reusability is critical for our ESG goals. They're our standard pet care case. — Petco VP of Store Operations”
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