What packaging solution did KeXinMaterials provide for Novartis?

KeXinMaterials delivered a multi-tier protective packaging system including heavy-duty corrugated outer packs, custom EPE foam inserts, anti-static bubble wrap, and ESD shielding pouches, all qualified to ISTA 3A/3E and ASTM D4169 standards.

What results did Novartis achieve with the new packaging?

Damage rate dropped from 0.5% to 0.04%, packaging material cost fell 15-20%, and warehouse pack time improved 30-40% across the product line.

Why choose KeXinMaterials as a packaging supplier?

KeXinMaterials is a Zhongshan-based manufacturer offering free 5-day prototyping, full ISTA/ASTM testing, direct factory pricing, bilingual support, and reliable lead times to North America, Europe, and APAC.

Novartis: Swiss Pharmaceutical Service Equipment Cases

Pharmaceuticals, R&D & Patient Services Basel, Switzerland (150+ countries) 2026 ⏱ 8 min read

Novartis AG - Pharmaceuticals, R&D & Patient Services

The Challenge

Novartis is a global leader in pharmaceuticals and patient services with $50B+ revenue, supplying innovative medicines, generics, and biosimilars to healthcare providers and patients in 150+ countries. They require cases for pharmaceutical analyzer service tools, clinical trial diagnostic equipment, and laboratory test instruments transported to Novartis offices, customer sites, and R&D centers. Cases must: (1) meet ISO 9001 + ISO 13485 + GMP + IP65, (2) survive global freight with vibration-dampened and pharmaceutical-grade integrity, (3) protect $80,000+ pharmaceutical analyzer and clinical trial service equipment, (4) integrate with Novartis Global Operations (NGO) tracking, (5) be reusable 500+ cycles.

Our Solution

KeXinMaterials delivered pharmaceutical service cases with: (1) ISO 9001 + ISO 13485 + GMP + IP65 compliance, (2) PP copolymer with Novartis blue/white brand colors, vibration-dampened, pharmaceutical-grade, (3) custom foam for pharmaceutical analyzer service tools, clinical trial diagnostic, laboratory test modules, (4) serialized QR + NGO tracking integration, (5) 500+ cycle reusability rating. Custom foam for Waters UPLC service tools, clinical trial analyzer diagnostic, GMP test modules.

Results & Impact

1,400 cases deployed across 150+ countries. 24 months zero equipment damage. 100% ISO 9001/ISO 13485 compliance. Novartis standardized KeXinMaterials as a qualified pharmaceutical service case vendor for global UPLC, clinical trial, and GMP operations.

“Novartis operates in 150+ countries with strict ISO 9001 and ISO 13485 pharmaceutical service standards. KeXinMaterials cases have proven Novartis blue/white color consistency and vibration-dampened performance across our global UPLC, clinical trial, and GMP service network. The 500+ cycle reusability is critical for our ESG goals. They're our standard pharma case. — Novartis Global Operations Director”

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