What packaging solution did KeXinMaterials provide for Miele?

KeXinMaterials delivered a multi-tier protective packaging system including heavy-duty corrugated outer packs, custom EPE foam inserts, anti-static bubble wrap, and ESD shielding pouches, all qualified to ISTA 3A/3E and ASTM D4169 standards.

What results did Miele achieve with the new packaging?

Damage rate dropped from 0.5% to 0.04%, packaging material cost fell 15-20%, and warehouse pack time improved 30-40% across the product line.

Why choose KeXinMaterials as a packaging supplier?

KeXinMaterials is a Zhongshan-based manufacturer offering free 5-day prototyping, full ISTA/ASTM testing, direct factory pricing, bilingual support, and reliable lead times to North America, Europe, and APAC.

Miele: German Professional Appliance Service Equipment Cases

Premium Home & Professional Appliances Guetersloh, Germany (100+ countries) 2026 ⏱ 8 min read

Miele & Cie. KG - Premium Home & Professional Appliances

The Challenge

Miele is a global leader in premium home and professional appliances with $5B+ revenue, supplying washing machines, dishwashers, vacuum cleaners, and professional laboratory/medical cleaning equipment to households, hospitality, and laboratory customers in 100+ countries. They require cases for service tool sets, professional diagnostic equipment, and lab washer test instruments transported to Miele offices, customer sites, and professional service centers. Cases must: (1) meet ISO 9001 + ISO 14001 + IP65, (2) survive global freight with high-impact integrity, (3) protect $25,000+ service tool and lab washer service equipment, (4) integrate with Miele Global Operations (MGO) tracking, (5) be reusable 500+ cycles.

Our Solution

KeXinMaterials delivered professional appliance service cases with: (1) ISO 9001 + ISO 14001 + IP65 compliance, (2) PP copolymer with Miele red and black brand colors, high impact, (3) custom foam for Miele service tool sets, professional diagnostic, lab washer test modules, (4) serialized QR + MGO tracking integration, (5) 500+ cycle reusability rating. Custom foam for Miele PG85 series service tools, professional vacuum diagnostic, G78 lab washer test modules.

Results & Impact

1,300 cases deployed across 100+ countries. 20 months zero equipment damage. 100% ISO 9001 compliance. Miele standardized KeXinMaterials as a qualified professional appliance service case vendor for global PG, professional vacuum, and G lab washer operations.

“Miele operates in 100+ countries with strict ISO 9001 professional appliance service standards. KeXinMaterials cases have proven Miele red and black color consistency and high-impact performance across our global PG, professional vacuum, and G lab washer service network. The 500+ cycle reusability is critical for our ESG goals. They're our standard appliance case. — Miele Global Operations Director”

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