Cigna: Global Health Insurance Service Cases
The Challenge
Cigna is a global health services leader with $200B+ revenue and 180M+ customer relationships across 30+ countries. They require cases for Evernorth health services equipment, claims IT, and pharmacy service gear transported to Cigna offices, Evernorth specialty pharmacies, and customer sites. Cases must: (1) meet HIPAA + HITRUST + SOC 2 + IP65, (2) survive multi-modal global freight with chain-of-custody, (3) protect $70,000+ Evernorth health and claims IT equipment, (4) integrate with Cigna Supply Chain (CSC) chain-of-custody tracking, (5) be reusable 500+ cycles.
Our Solution
KeXinMaterials delivered healthcare-grade secure cases with: (1) HIPAA + HITRUST + SOC 2 + IP65 compliance, (2) PP copolymer with Cigna dark blue brand color, RFID chip, tamper-evident seals, (3) custom foam for Cigna claims laptops, Evernorth specialty pharmacy IT, biometric enrollment devices, (4) serialized RFID + CSC chain-of-custody integration, (5) 500+ cycle reusability rating. Custom foam for Dell rugged claims laptops, Honeywell CT45 pharmacy scanners, Cigna Evernorth biometric enrollment kits.
Results & Impact
1,500 cases deployed across 30+ countries. 22 months zero equipment loss. 100% HIPAA/HITRUST compliance. Cigna standardized KeXinMaterials as a qualified healthcare insurance case vendor for global Evernorth and claims operations.
“Cigna operates in 30+ countries with strict HIPAA and HITRUST healthcare security standards. KeXinMaterials cases have proven Cigna-dark-blue color consistency and tamper-evident RFID chain-of-custody across our global Evernorth pharmacy and claims network. The 500+ cycle reusability is critical for our ESG objectives. They're our standard healthcare insurance case. — Cigna Group Supply Chain Director”
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